Outage well handled
At around 2:30 a.m. Wednesday, the first thought that crossed our minds was: “Crap. The power’s out. We’re going to be without campus Internet access for hours. Our Facebook accounts will go dormant and our WebCT assignments will be left undone.”
We are delighted to have been wrong.
Information Technology acted quickly Wednesday morning to minimize the disruption to essential services. IT rightly prioritized getting network and e-mail systems back up — the department took care to minimize the damage to these systems and repair them swiftly.
Facilities, Engineering and Planning did their part too, recovering the campus from a massive outage — the occurrence of which was beyond their control — in less than two hours.
Compared to August’s outage, we are impressed with the improvements IT and FE&P have made in their response times and effectiveness. When the next outage hits, our first thought will surely be: “Let’s forget Facebook and WebCT and go play flashlight tag for a while.”
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